Question 1

What documents are required for an ETA application?

Accepted Answer

Requirements vary slightly per category, but typically include:
• Valid passport (minimum 6 months validity with at least one blank page)
• Selfie or passport-type photo
• Contact details (email & phone number)
• Travel itinerary (arrival & departure)
• Accommodation booking confirmation
• Payment method (credit/debit card, etc.)

Question 2

How long does it take to process an ETA?

Accepted Answer

Applications are generally processed within three (3) business days/72 hours but may take longer depending on the verification processes. For urgent applications, expedited option is available and is processed immediately.

Question 3

How much does the ETA cost?

Accepted Answer

Fees vary depending on the type of travel application selected with normal (processing may take up to 72 hours) starting at $30 and expedited (immediate processing) at an additional $100.

Question 4

How do I track my ETA application?

Accepted Answer

To track your application, click the "Check Status" button on the homepage and enter the reference number that was sent to your email after the application.

Question 5

Can someone apply on behalf of others?

Accepted Answer

Yes, just ensure that the traveler's information is provided and you indicate that you are applying on their behalf when finishing the application.

Question 6

Can I travel before my ETA is approved?

Accepted Answer

You are only allowed to travel after your application has been approved by the Government of Kenya.

Frequently Asked Questions